What are your areas of expertise?
We work from start to finish on both commercial and personal events. These range from product launches, conferences and company award evenings to celebratory birthday, weddings and anniversary events. We’ve worked across all business sectors and are happy to provide references and testimonials. We also specialize in Bar catering services.
What services do you offer?
We offer a comprehensive event planning service. We’re able to find venues, organize catering, décor, accommodation, staffing etc. We offer a tailor made service to fit your requirements. Every event is unique and we have the capacity to fulfill your requirements from start to finish.
What are your fees?
We will discuss all your event requirements before giving a quotation as obviously fees charged will depend on the scale and nature of the event, complexity of planning and our level of involvement. We’ll keep in contact with you regarding our time, hours spent, and liaise with you on specific items, but we’ll also work to your budget and plan accordingly. You’ll never be charged more than we agree upon and there will be no hidden extras or surprises.
How do you keep budgets on track?
We are meticulous about keeping track of everything we need to spend money on. This is done by constant monitoring and updating spreadsheets, knowing where to prioritize spending and keeping aside a budget to cater for emergency contingencies
What factors do you consider when selecting a venue?
We consider the size and capacity of the venue needed for the number of guests, facilities provided, parking, technical needs and budget constraints. We visit venues to check on the quality of the facilities and liaise with clients, keeping them informed of decisions made.
Can you cope with last minute changes of plan or emergency situations?
We have extensive experience in dealing with the unexpected. We build in contingency measures for all our events and are constantly formulating plans to cope with emergency situations. Rest assured your event is always in the most capable hands.
What is your refund and cancellation policy?
We’re aware that sometimes things happen which are outside of your control. In the event of needing a refund for a canceled event, do discuss this with your event planner as early as possible, before extra services and products may have been ordered. We will discuss our policies with you before entering into contracts and then liaise with you in the unfortunate event of an event being canceled.
We believe it’s important that all parties are aware of their obligations and responsibilities. This goes a long way towards maintaining professionalism, enjoying healthy relationships with loyal vendors and suppliers and ensuring our customers are always delighted with our service to them. As event planning specialists, we totally understand your concerns. We’re always happy to answer any questions you may have and seek to put your mind at rest. Take a look through our website which showcases the events we’ve held, services we offer and testimonials we’ve received. No event is too small and all our clients matter, we’d be delighted to work with you.
